Bad Experience @ Pepper Lunch

Feb 25, 2015 //
Few weeks ago, an officemate shared this coupon to us via shared folder. Buy 1 Take 1 Beef Pepper Rice in Pepper Lunch

They refused to accept the coupon for the reason that it doesn't looked like its printed but a photocopy instead. It's not photocopied, its printed using an inkjet printer. They told me it's 'malabo' but I told them text was readable - they can even read it!

Its not stated to the coupon to print it in colored nor black & white. As long as its printed then just present it! 
They showed me a sample of a black and white print before and I could say it looked like its printed in high contrast setting or using a laser printer. I told them my coupon was accepted in other branch even if it's printed in black & white. Branch Captain told me that for SM Megamall branch alone - they received a 'memo' to accept printed ones only and not a 'photo copy', they prefer colored prints only. 

We ended up paying the regular meal instead. I leave hte coupon to the lady cashier.

I just don't like how they manage their promos. To tell you guys, it's my first time to try Pepper Lunch and because of this, I'll not eat here again if I have other better choices.

They change the rules without prior notice? Or was it just because they would like to lessen the people that will avail the promo. I just hate how they reason out to their customers following the rules.
What do you think? 

Anyway, if you're interested, feel free to use this coupon and don't forget to print it in COLORED. Hmmm.

10 comments :

  1. Ano ba yan nakakaasar... Did you leave them a message on their facebook? Kahit na nakasulat sa details nga nila yun, they didn't have to be an ass about it and accuse you of photocopying it. Tsk

    ReplyDelete
    Replies
    1. Hi CJ, I really feel I must blog about it para mawala stress ko sa conversation namin sa counter.
      I didn't leave a message sa facebook, anyway patapos na din kasi yung promo nila. Atleast, I already know how they treat their customers, sana lang not to other branch :)

      Delete
  2. They was rude, they should have stated in the voucher that it should be printed in color.
    I've only tried to eat there once but that was a long time ago and we didn't avail of any promos.

    ReplyDelete
    Replies
    1. Very true Lou-Ann, I've almost lost my appetite. :(

      Delete
  3. That is very rude, do you know that you can report it to the DTI when they do not follow their own promos specially when it is registered at DTI.

    ReplyDelete
    Replies
    1. Hi Christine! pwede pala yun? :)
      I wished I just try na lang other resto that time. :(

      Delete
  4. Dapat di na kayo kumain/nag avail dun hehe. Nabadtrip pa kayo :))

    ReplyDelete
    Replies
    1. Hehe mag order na daw kami sabi ni brother eh.

      Delete
  5. grabe sobra naman sila wala man lang consideration kung tutuusin di man kailangan ng consideration kasi clear naman na pepper lunch coupon yung dala niyo... share ko lang karanasan ko sa pepper lunch yung fb page nila nagpapromo sila tapos yung mga nanalo base sa mga promo friends ko nagresearch sila... mga empleyado lang ng pepper lunch yung nanalo grabe lang

    ReplyDelete
  6. bad experience! anyway it happened talaga kahit saan talagang matatarayan mo lang ang mga crew sa ganoon systema nila they don't advice a prior notice ka asar ang ganoon!!!!

    ReplyDelete

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